Privacy Policy

At Abfab Cleaning Services, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our cleaning services. We are committed to maintaining the confidentiality and security of your personal data in compliance with applicable privacy laws and regulations.

 

1. Information We Collect

We collect the following types of information:

• Personal Identification Information: Name, address, phone number, email address, and payment details when you request our cleaning services or interact with us.

• Service-Related Information: Details regarding the cleaning services requested, service dates, frequency of services, and any preferences or instructions provided by you.

• Payment Information: Credit/debit card details, billing address, and transaction information when making payments for services rendered.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To Provide Services: We use your personal and service-related information to schedule, perform, and manage cleaning services.

• To Process Payments: We use payment information to process transactions securely and issue invoices or receipts.

• Customer Support: We may use your contact information to respond to inquiries, resolve any issues, and offer customer support.

• Marketing Communications: We may send promotional offers or updates about our services, but only with your consent. You may opt-out of marketing communications at any time.

3. Sharing Your Information

We are committed to protecting your privacy, and we will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

• With Service Providers: To assist us in delivering our services, such as payment processors, scheduling platforms, or other third-party contractors involved in providing the cleaning services.

• Legal Requirements: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena or court order.

• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.

4. Data Security

We take the security of your personal data seriously. We implement a range of technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. This includes encryption, secure payment systems, and access controls to limit who can access your data.

5. Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the information is no longer needed, it will be securely deleted or anonymized.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request to access the personal information we hold about you.

• Correction: If your personal information is inaccurate or incomplete, you have the right to request corrections.

• Deletion: You can request that we delete your personal data under certain conditions, such as when it is no longer necessary for the purposes it was collected.

• Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions or contacting us directly.

To exercise any of these rights or for any questions regarding your personal information, please contact us at [contact information].

7. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to enhance your experience on our website. These tools help us gather anonymous usage data and improve our website’s functionality. You can control cookies through your browser settings, though doing so may affect the functionality of our website.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the date indicated. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please feel free to contact us